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OUR E-BIKE SERVICE OPTIONS

standard care - $130

  • Adjust gears and brakes
  • Lubing all cables
  • Lubing of drive chain
  • Check and tighten all bolts
  • Safety inspection of frame
  • Correctly inflate tyres
  • Truing of wheels
  • Diagnostic software reports
  • Updating of firmware

advanced care - $250

  • All of the standard service
  • Replacement of all cabling
  • Full degrease of drivetrain or replacement
  • Replacement of brake pads
  • Full brake service
  • Charge battery
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velo love club - $500 value

  • Free membership with each bike purchase
  • 1 hour of mechanic time per year for the life of your bike
  • 10% off parts during services
  • Priority service for emergency repairs
  • Guaranteed loan bikes
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The Velo Service Guarantee

Certified, friendly mechanics.
Access to loan bikes.
On-the-spot assessment when you come in.
30-day guarantee on all mechanic servicing.

Let’s get things rolling…

Fill in your details here to request service booking:
or give us a call on +61 3 8488 8929

One of our senior mechanics will call you shortly to finalise your booking.

Get Excited - We’ve received your servicing enquiry!

We'll get in touch with you soon with confirmation.

If you have any questions about your visit, or want to speak to someone immediately,

don’t hesitate to call us on +61 3 8488 8929 or email at info@veloelectric.com.au

STAY IN TOUCH

KEEP UP TO DATE WITH OUR LATEST NEWS, AND LET US KNOW HOW YOU GO WITH YOUR NEW BIKE.

A Message To Our Velo Community

Bike Repair

Our workshop is still offering bike repairs, however in order to comply with the current Level 4 Covid-19 restrictions.

Current legislation states that that we only allowed to perform repairs on bicycles used for transport to a permissible workplace, for food shopping or care giving. Do you meet one of these current requirements?

To book a repair please follow these steps:

1. Contact us by email (workshop@velocycles.com.au) or phone us on 9381 0088. The next available appointment will likely be the following working day.

2. You will need to deliver your bike to Velo Cycles by 10am on the day of your service. Further instructions will be provided during the booking procedure.

3. We will contact you once our mechanic has assessed your bike and can provide you with a quote for the work to be performed.

4. We will contact you again on completion of the repair.
Bikes booked in for repair that arrive after 10am won’t be guaranteed same-day.

On the spot repairs must also be requested via phone (9381 0088) or email.
Thank you for your cooperation during this difficult time.

Contactless Order Pick up

Collection of pre-order purchases for all stores are at
Velo Cycles, 815 Nicholson Street, Carlton North
Call us on 9381 0088 when you arrive.

To pre-order or enquire what stock we have available please:
1. Call us on 9381 0088 (10am-4pm Monday to Friday)
2. Email at info@velocycles.com.au
3.Visit https://www.velocycles.com.au/

Cheers, The Velo Cycles Team